Cancellation & Refund Policy

Introduction

At Datacablewholesale.com, we prioritize customer satisfaction and strive to ensure a seamless shopping experience. We understand that circumstances may arise requiring order cancellations or refunds. This policy outlines the terms and procedures for cancellations and refunds to ensure clarity and fairness for all parties involved.

Order Cancellation

Before Shipment

  • •
    Cancellation Window: You may cancel your order within 24 hours of placement, provided it has not yet been shipped.
  • •
    Refund Process: Full refund will be processed to your original payment method within 7-10 business days.

After Shipment

Once an order has been shipped, it cannot be canceled. In such cases, you may initiate a return upon receipt of the order. Please refer to our Return Policy for detailed instructions.

Refund Policy

Eligibility for Refunds

  • ✓
    Request initiated within 30 days of purchase
  • ✓
    Items unused and in original packaging
  • ✓
    Valid proof of purchase provided

Non-Refundable Items

  • •
    Custom or personalized products
  • •
    Final Sale items
  • •
    Gift cards or vouchers

Refund Process

  1. 1
    Initiate a Return: Follow our return process guidelines before refund processing
  2. 2
    Item Inspection: We'll verify the returned item meets eligibility criteria
  3. 3
    Refund Processing: Approved refunds processed within 7-10 business days
  4. 4
    Confirmation: Email notification sent once refund is processed

Late or Missing Refunds

If you haven't received your refund:

  1. 1.
    Check your bank account - processing times may vary
  2. 2.
    Contact your bank/credit card company for status
  3. 3.
    Contact our support team if issues persist

Contact Information

For assistance with cancellations or refunds, please contact us:

📧 customer.service@datacablewholesale.com
📞 +91 96501 03936